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About Congregational
  Homepage > Church Insurance > Helplines > Church Helplines  
 

 Legal Advice | Emergency Assistance | Tax Advice Service | Counselling Helpline

Glass Replacement Service | Accountancy and Trustee Helpline

 

Calls to 0800 helplines are free from BT landlines, calls from mobile phones and other networks may vary. Please check with your service provider.

 

Church Insurance

To help us check and improve our standards of service, all calls are recorded except those made to the Counselling Helpline.  


LEGAL ADVICE – call 0800 1388 114
We will give you FREE confidential legal advice over the phone on any general commercial legal problem affecting you under the laws of the member states of the European Union, the Isle of Man and the Channel Islands.

 

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EMERGENCY ASSISTANCE – call 0800 1388 114
In the event of an emergency (which might not be insured) affecting your premises which causes damage or potential danger we will contact a suitable contractor and arrange assistance on your behalf. All contractors' charges are your responsibility although if we accept a claim for damage arising from the emergency such charges will be paid by us subject to the Policy terms and conditions.

 

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TAX ADVICE SERVICE – call 0800 1388 114
We will give you FREE confidential advice over the phone. Our Tax Advisers are both complementary to and a back-up to your in-house accounting staff and external auditors.

 

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COUNSELLING HELPLINE – call 0800 1388 115
We will provide all Insured Persons (including any member of their immediate family who permanently lives with them) with a confidential telephone counselling service. Where appropriate, this includes onward referral to relevant voluntary and/or professional services. 

 

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GLASS REPLACEMENT SERVICE – call 0800 1388 116
Broken glass is unsightly and inconvenient. In external external doors and windows it also presents a security risk. You can get a quick and efficient replacement service for fixed internal and external glass 24 hours a day, 365 days a year.

You can have your broken glass replaced at a time suitable to you. This service is completely FREE, the cost is settled between us and the supplier.

If your policy does not provide cover for damage to glass then you can still use this service, but you will be responsible for all costs incurred.

If your Policy terms require you to pay the first amount of any claim, or if you are VAT registered, you will be invoiced directly by the supplier for these items. (Note: to use any other repairer will not affect your right to claim).

 

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ACCOUNTANCY AND TRUSTEE HELPLINE – call 01243 554 198

For free advice on Accounts, Trustee Issues, Gift Aid, Charity Management, Consultancy, Trustee Induction and Training, Charity Registration, Incorporation and free e-bulletin on charity issues.
www.independentexaminers.co.uk

 

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Congregational & General Insurance plc is authorised and regulated by the Financial Services Authority, authorisation number 202089.


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