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A further benefit of taking out a policy with Congregational & General is our after sales help and advice. This provides customers with easy access to advice and guidance to deal with many different events and emergencies occurring within the the United Kingdom.
These services are available to both you and your family free of charge, 24 hours a day, every day of the year (except for Health and Medical Information Service) during the period of insurance. Calls to helplines are free from BT landlines, calls from mobile phones and other networks may vary. Please check with your service provider.
To help us maintain and improve our standards of service all telephone calls are recorded, except those made to the Counselling Helpline which is a completely confidential service.
When calling, to help deal with your query speedily and efficiently, please have your policy number ready.
PLEASE DO NOT USE THESE SERVICES TO REORT AN INSURANCE CLAIM OR CHASE THE PROGRESS OF AN EXISTING CLAIM. Call Congregational on 01274 700 700. We are open 9.00am - 5.00pm Monday to Friday.
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