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- You can contact our claims department on 01274 700 700 (office opens 9.00am to 5.00pm Monday to Friday)
- Check your policy and/or schedule to see if you are covered. A copy of policy wordings can be found here. Alternatively call our claims department for guidance.
- Alternatively email claims@cgins.co.uk requesting a form be sent to you giving your full postal address or by calling the claims department on the above number.
- If you are making a claim for damage to your building you will need to send us two estimates for repairs, with your claim form.
- For damage to, or theft of contents please send original receipts where possible of the item and/or estimates for replacements.
- If the claim relates to accidental damage to an electrical item, photographic evidence may be acceptable. However an electrical report may be required, the cost of such a report will be included in the settlement of a valid claim.
- Before sending any documentation and the claim form to us please make a copy for your records.
Send your completed claim form and supporting documents to 'Claims Department, Congregational & General Insurance plc, Currer House, Currer Street, Bradford, West Yorkshire BD1 5BA' or fax to 01274 370 754. If you prefer to scan your documents please send by email to claims@cgins.co.uk remembering to sign your claim form.
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